Returns
At Belaways, we want you to love your purchase. If you're not satisfied, we’re here to help.
Return Window
You may request a return within 30 days of receiving your order.
Eligibility
- Item must be unused and in original packaging
- Product must be in the same condition as received
- Proof of purchase is required
Non-Returnable Items
- Opened or used cosmetic products (for hygiene reasons)
- Gift cards
- Final sale items
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method. Processing may take 5–10 business days.
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs. Shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
Contact Us
Email: [email protected]
Phone: +55 (44) 98178-3250